Terms and Conditions
Last updated: 31 August 2026
Welcome to Bubbas.ie. These Terms & Conditions apply to your use of this website and to purchases, orders, bookings and other transactions made through Bubbas.ie.
Bubbas is operated by Fern Point Limited, trading as Bubbas Fish Market / Bubbas.
Company: Fern Point Limited
Company Number: 696020
Registered in: Ireland
Registered Office: 10 Sycamore Lawn, The Park, Cabinteely, Dublin, D18 A3C1
Trading Address: Bubbas, 3C Castle Street, Dalkey, Co. Dublin
Telephone: (01) 271 3371
Email: info@bubbas.ie
By using this website or placing an order through it, you agree to these Terms & Conditions.
1. About Bubbas.ie
Bubbas.ie provides information about Bubbas Restaurant and Fish Market and allows customers to book tables, purchase selected products and gift vouchers, and place orders for restaurant food and Fish Market products for collection.
We may add, remove or change products, dishes, prices, opening hours and services from time to time.
2. Online Orders
When you place an order through Bubbas.ie, you are making an offer to purchase the items in your order.
Your order is accepted when we confirm it through the website, email or another confirmation method provided during checkout.
All orders are subject to product availability and our ability to prepare or supply the order.
If we are unable to fulfil an order, or an item is unavailable, we may contact you to offer an alternative or arrange an appropriate refund.
Please check your order carefully before submitting it, including the items selected, quantities, collection time and contact information.
3. Restaurant and Takeaway Orders
Prepared food orders are made specifically for collection at the date and time selected or confirmed.
If you need to change or cancel a food order, please contact Bubbas as soon as possible on (01) 271 3371.
Where preparation has not commenced, we will make reasonable efforts to accommodate a change or cancellation. Once food has been prepared, or preparation has substantially commenced, we may be unable to cancel or refund the order.
Prepared food and catering supplied for a specified date or time are generally excluded from the statutory 14-day cooling-off right applying to many other online purchases. Fresh food and other goods liable to deteriorate or expire rapidly are also excluded from that cooling-off regime under the Consumer Rights Act 2022.
This does not affect your statutory rights where goods or services are faulty, incorrectly supplied or otherwise do not conform to your contract.
4. Bubbas Fish Market
Fish Market products may include fresh seafood, frozen seafood, pantry products and other food items.
Fresh products are subject to availability and seasonal supply. The availability, origin, size and weight of seafood can vary.
Where products are sold by weight, the final weight may vary reasonably from the estimated weight shown when ordering. Where this affects the final price, any adjustment will be explained or agreed where required.
Some Fish Market orders require advance notice. Any collection period shown on the relevant product page forms part of your order. The Fish Market currently advises customers to allow three days for collection for certain online orders.
Fresh seafood and other perishable products should be collected promptly and stored appropriately once collected.
5. Collection
Unless otherwise stated, online food and Fish Market orders are for collection from:
Bubbas
3C Castle Street
Dalkey
Co. Dublin
Please arrive as close as reasonably possible to your selected collection time.
If you are significantly delayed, contact us on (01) 271 3371.
Because prepared food and fresh seafood are perishable, we cannot guarantee the quality or safety of an order that is collected substantially later than the agreed collection time.
Orders that are not collected cannot necessarily be refunded where the food or products have already been prepared or supplied specifically for that order.
6. Prices and Payment
All prices displayed on Bubbas.ie are in euro (€).
The price payable is the price displayed and confirmed at checkout, subject to any obvious pricing error or agreed adjustment for products sold by variable weight.
Payment must be made using one of the payment methods offered during checkout.
We take reasonable steps to ensure prices and product information are accurate. If an obvious pricing or technical error occurs, we may contact you before fulfilling the order to correct the error or cancel and refund the affected item.
Irish consumer law requires online traders to clearly provide customers with the total price and payment arrangements before they are bound by an online purchase.
7. Product Availability and Substitutions
Seafood and fresh ingredients are naturally subject to availability.
Where an ordered item becomes unavailable, we may contact you to offer a reasonable substitute. We will not knowingly substitute a materially different product without your agreement where this would affect the nature or value of your order.
If no suitable alternative is available, the affected item will be refunded.
8. Allergies and Dietary Requirements
Bubbas takes food allergies seriously.
Legally required allergen information is provided for food and beverages where applicable. Customers with allergies or intolerances should review the allergen information associated with their chosen products before ordering and inform Bubbas of any particular requirements.
Our kitchen and food preparation areas handle a wide range of ingredients and allergens. Although appropriate procedures are used, accidental cross-contact may be possible.
If you have a severe allergy or are uncertain whether a dish is suitable for you, please contact Bubbas before placing your order.
Irish food businesses are required to provide written information about the presence of the 14 legally specified allergens in non-prepacked food before purchase.
9. Restaurant Reservations
Restaurant reservations made through Bubbas.ie are subject to availability and confirmation.
Please ensure that the number of guests, date, time and contact details entered when booking are correct.
Any specific deposit, cancellation, late-arrival or group-booking conditions displayed during the booking process will form part of your reservation.
If you are running late or need to change a reservation, please contact the restaurant as soon as possible.
10. Gift Vouchers
Gift vouchers purchased from Bubbas are subject to Irish gift-voucher legislation.
Where an expiry date applies, it will be no less than five years from the date of purchase. Details of any expiry date will be provided with the voucher or electronically.
A customer is not required to spend the full value of a qualifying gift voucher in one transaction, and more than one qualifying voucher may be used in a transaction, subject to applicable Irish law.
Where more than €1 remains after partial use, the remaining balance will be dealt with in accordance with Irish gift-voucher legislation.
Gift vouchers cannot normally be exchanged for cash except where required by law.
Please treat gift vouchers as you would cash. Contact Bubbas if a voucher is lost or if you experience difficulty using it.
11. Merchandise and Non-Perishable Goods
Different cancellation rights may apply where you purchase merchandise or other non-perishable goods online.
Where the statutory cooling-off right applies, consumers generally have 14 days to notify the trader that they wish to cancel an eligible online purchase.
Exceptions apply to certain types of goods, including perishable, personalised and certain hygiene-sensitive products.
Nothing in these Terms affects your statutory rights under Irish consumer law where goods are faulty, not as described or otherwise fail to conform to the contract.
12. Alcohol
Where alcoholic beverages are offered for sale through Bubbas.ie, they may only be purchased by persons aged 18 years or over.
Proof of age may be requested when an alcoholic product is collected or supplied. We reserve the right to refuse to supply alcohol where satisfactory proof of age cannot be provided or where supplying alcohol would be unlawful.
13. Refunds
Where a refund is due, we will normally return the payment using the same payment method used for the original purchase unless another method is agreed.
Please contact us promptly if:
- an incorrect item has been supplied;
- an item is missing;
- a product is faulty or not of satisfactory quality; or
- there is another problem with your order.
For prepared or perishable products, please contact us as soon as reasonably possible so that we can investigate the issue.
14. Website Availability
We aim to keep Bubbas.ie available and operating correctly, but we cannot guarantee that the website or online ordering system will be available continuously or entirely free from technical errors.
We may temporarily suspend or restrict access for maintenance, security, updates or circumstances outside our reasonable control.
If an online order appears to fail or you do not receive confirmation, please do not repeatedly submit payment without checking. Contact Bubbas on (01) 271 3371 so that we can check whether the order has been received.
15. Website Content
We make reasonable efforts to keep information on Bubbas.ie accurate and current.
Photographs are illustrative. Because food is prepared individually and fresh seafood varies naturally in size and appearance, the product supplied may not look identical to an image displayed online.
Menus, ingredients, products and prices may change.
16. Intellectual Property
Unless otherwise stated, the website design, text, photographs, graphics, branding, recipes and other original content on Bubbas.ie are owned by or licensed to Fern Point Limited.
Content may not be copied, reproduced, republished or commercially exploited without permission, except as permitted by law.
17. Privacy and Cookies
Personal information supplied through Bubbas.ie is handled in accordance with our Privacy Policy and applicable data-protection law.
Cookies and similar technologies are dealt with in our applicable cookie information or consent system.
18. Liability
Nothing in these Terms excludes or limits any liability or consumer right which cannot legally be excluded or limited.
Subject to that principle, Fern Point Limited will not be responsible for losses arising from circumstances outside its reasonable control or losses that were not reasonably foreseeable when the relevant contract was made.
19. Complaints and Contact
If you have a problem with an order or service, we would like the opportunity to resolve it.
Please contact:
Bubbas
3C Castle Street
Dalkey, Co. Dublin
Telephone: (01) 271 3371
Email: info@bubbas.ie
Please include your name and, where relevant, your order or booking details.
20. Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, website or applicable law.
The version published on Bubbas.ie at the time of an order will apply to that transaction unless the law requires otherwise.
21. Governing Law
These Terms & Conditions are governed by the laws of Ireland.
Nothing in these Terms affects the mandatory consumer protections available to you under Irish or applicable European Union law.
Last updated: 2 September 2026
This policy applies to online collection and delivery orders placed with Bubbas.
Refund and Cancellation Policy – Cancelling an order
If you need to cancel or change an order, please contact us immediately on (01) 271 3371.
We can provide a full refund when an order is cancelled before the kitchen begins preparing it. Once preparation has started, we may be unable to offer a refund because our food is freshly prepared and perishable.
Problems with an order
If your order is incorrect, incomplete, damaged or not of acceptable quality, please contact us as soon as reasonably possible. Please provide your order number and, where helpful, a photograph of the issue.
Depending on the circumstances, we may offer a replacement, partial refund or full refund.
Delivery information
Customers are responsible for providing an accurate delivery address, telephone number and delivery instructions. If delivery cannot be completed because the address supplied was incorrect or nobody was available to receive the order, a refund may not be available.
Orders cancelled by Bubbas
If we have to cancel an order because of product availability, operational difficulties or a technical problem, we will provide a full refund for the affected items or order.
Receiving your refund
Approved refunds will be returned to the original payment method. While we will process the refund promptly, it may take several working days to appear in your account, depending on your bank or payment provider.
Contact us
Bubbas Restaurant & Fish Market
3C Castle Street, Dalkey
Telephone: (01) 271 3371
Email: info@bubbas.ie
Nothing in this policy affects your statutory consumer rights.